Delivery Plan of Public Service: The Framework,Evolution and Enlightenment of UK

摘要

Public Service reform is a global issue, many modem nations are engaging in public service reform in various kinds of ways. Delivery plan of public service is essential requirement to realize the equalization of public service. Since 1980s, UK government has taken various kinds of measures to evaluate and improve the economy, efficiency and effectiveness. Since 1990s, the UK government has made further reform in the field of public service performance through PSA, which was widely used in local governments introduced by central government and so far obtained great achievements. On the basis of evolution of UK public service delivery plan, this paper gave brief introductions to PSA and analyzed its development and enlightenments to reality.