Autonomous Cooperation-based Business Models Potentials and Risks for Customer Value Propositions, Added-Value Architectures and Income Models of Logistics Service Providers

摘要

Autonomous cooperation as an organizational principle is a promising approach for logistics service providers to increase their strategic flexibility. This paper discusses effects that can result from an increase of the amplitude of behavioral options as well as the velocity of behavioral reactions of logistics companies on the components of their underlying business models: The customer value proposition, the added-value architecture and the income model. Thereby, both positive as well as negative potential effects are identified.