Stages in Adoption of RFID Innovations by Organizations: Identifying Facilitators and Inhibitors

摘要

Radio Frequency IDentification (RFID) innovations have gained considerable attention in the last several years and attracted the attention of organizations across different industries. RFID technologies have found applications in diverse areas such as package tracking, inventory management, baggage handling, school attendance, and logistics. Prior literature on RFID innovations offers insights into the major benefits and challenges of RFID; the technological, organizational, and environmental factors that influence organizational adoption of RFID; and the experiences of specific companies. However, there is a lack of understanding of the processes by which organizations actually adopt and implement RFID technologies over time. We develop a stage model of RFID adoption, empirically examine it using multiple case studies, and identify the facilitators and inhibitors of RFID adoption over time.