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Intelligent agents for automated one-to-many e-commerce negotiation

机译:自动化的一对多电子商务谈判的智能代理

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Negotiation is a process in which two or more parties with different criteria, constraints, and preferences, jointly reach an agreement on the terms of a transaction. Many current automated negotiation systems support one-to-one negotiation. One-to-many negotiation has been mostly automated using various kinds of auction mechanisms, which have a number of limitations such as the lack of the ability to perform two-way communication of offers and counteroffers. Moreover, in auctions, there is no way of exercising different negotiation strategies with different opponents. Even though auction-based online trading is suitable for many applications, there are some in which there is a need for such greater flexibility. There has been a significant body of work towards sophisticated one-to-one automated negotiation. In this paper, we present a framework for one-to-many negotiation by means of conducting a number of concurrent coordinated one-to-one negotiations. In our framework, a number of agents, all working on behalf of one party, negotiate individually with other parties. After each negotiation cycle, these agents report back to a coordinating agent that evaluates how well each agent has done, and issues new instructions accordingly. Each individual agent conducts reasoning by using constraint-based techniques. We outline two levels of strategies that can be exercised on two levels, the individual negotiation level, and the coordination level. We also show that our one-to-many negotiation architecture can be directly used to support many-to-many negotiations. In our prototype Intelligent Trading Agency (ITA), agents autonomously negotiate multi- attribute terms of transactions in an e-commerce environment tested with a personal computer trading scenario.
机译:谈判是指两个或两个以上具有不同标准,约束和偏好的当事方共同就交易条款达成协议的过程。当前许多自动协商系统都支持一对一协商。一对多协商大部分是使用各种拍卖机制来实现的,这些机制具有许多局限性,例如缺乏执行要约和还价的双向通信的能力。而且,在拍卖中,没有办法与不同的对手行使不同的谈判策略。尽管基于拍卖的在线交易适用于许多应用程序,但在某些情况下仍需要更大的灵活性。进行复杂的一对一自动协商的工作量很大。在本文中,我们通过进行大量并行的一对一协商,提出了一对多协商的框架。在我们的框架中,许多代理都是代表一个当事方工作的,它们分别与另一当事方进行谈判。在每个协商周期之后,这些座席将向协调座席报告,该座席将评估每个座席的完成情况,并相应地发出新的说明。每个个体代理都使用基于约束的技术进行推理。我们概述了可以在两个级别上执行的策略的两个级别,即个人协商级别和协调级别。我们还表明,我们的一对多谈判架构可以直接用于支持多对多谈判。在我们的原型智能交易代理(ITA)中,代理在经过个人计算机交易场景测试的电子商务环境中自主协商交易的多属性条款。

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