Abstract: Electronic Toll Collection (ETC) via Automatic Vehicle Identification (AVI) technology has significantly altered traffic operations during toll collection. In particular, the value of the average processing rate of a lane providing both ETC service as well as a traditional service, fluctuates over the rush hour between the average value of the processing rate of the traditional service and the capacity of the ETC service. This study develops a queuing model to address the changing processing rates for the different mixed lanes. The model is applied to the westbound 9-lane portion of the Holland East Plaza in Orlando, FLorida. Data is evaluated for 6 different rush hours that include 3 different configuration patterns implemented over a period of 3 years. In the first configuration, only the traditional toll collection services are provided. In another configuration, all traditional lanes become mixed to include ETC except for the center lane, which becomes a lane dedicated solely to ETC service. In a final configuration, two lanes become dedicated to ETC service. !11
展开▼
