Exploiting VoIP Markets – The Art of Balance: 10 Critical Questions To Ask BeforeLaunching Into VoIP

摘要

Voice-over-Internet Protocol, or VoIP, has been changing telecommunications aroundrnthe globe – it has become clear that VoIP services are rapidly altering the manner andrnform of telecommunications. This paper discusses a series of critical business, technicalrnand operations questions that service providers should consider before embarking onrnthe provision of VoIP services. This includes how best to maintain a practical balancernbetween areas requiring investment and the associated return-on-investment (ROI).