Research in Australia and the United States offers evidence of sophisticated, implicit, knowledge assets in tworndiverse healthcare environments, care and cure. Two case studies are presented, a palliative care organizationrnin Australia and a spinal care unit in the United States, both based around multidisciplinary service delivery,rnto demonstrate the existence of implicit knowledge assets. Yet the full potential of these knowledge assets isrnnot being realized. A knowledge management infrastructure model is proffered as a way of making explicit thernelements of these knowledge assets in both case studies. In addition, this model provides a systematic andrnrobust approach to structuring the conceptualization of knowledge assets across a range of healthcarernenvironments.
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