Culture of Assessment as a Catalyst for Organizational Culture Change in Libraries

摘要

Culture of assessment is essential to maintaining libraries as relevant institutions in the new information environment.The culture of assessment pushes the organization forward toward focusing on customers and outcomes for customers. It encourages self-examination and openness between staff, customers and other stakeholders. It becomes embedded in everyday processes and it for dynamic organizational change. This in essence is one of the prerequisites to change that over time becomes accepted and changes the culture of the organization. A culture of assessment is about learning how to learn. It is about developing the organization's and the individual's learning capabilities. It necessitates curiosity. The new competence, experience and learning agility that is part of the creation of a culture of assessment leads to new confidence and enhanced expertise.This is turn lead to more effectiveness and more measurable outcomes and impacts for customers and stakeholders.