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Leadership Style and Total Quality Management

机译:领导风格和全面质量管理

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摘要

This paper looks at the possible effects of leadership style on Total Quality Management (TQM) implementation. Since successful TQM implementation is partly depended on the leadership style (s) of top management (Milakovich 1993) it is imperative to understand how leadership style affects the success of TQM implementation. Managers need to know what leadership style(s) are suitable to lead the employees and the company from the initial stage of TQM implementation to the final stage of delegation. This research attempts to determine if different leadership styles are applicable at different levels (stages) of TQM implementation. For example, is it appropriate for companies in Level I, II, III, and IV of TQM to have a directing, coaching, participating, and delegating leader, respectively? Is one leadership style appropriate throughout the different stages of TQM implementation or should managers change styles as the situation (stages) change?
机译:本文研究了领导风格对全面质量管理(TQM)实施的可能影响。由于成功的TQM实施部分取决于高层管理者的领导风格(Milakovich 1993),因此必须了解领导风格如何影响TQM实施的成功。管理人员需要知道从TQM实施的最初阶段到授权的最后阶段,哪种领导风格适合领导员工和公司。本研究试图确定不同的领导风格是否适用于TQM实施的不同级别(阶段)。例如,TQM的第一,第二,第三和第四级的公司分别具有领导,教练,参与和委派领导者是否合适?在TQM实施的不同阶段中,一种领导风格是否合适?或者管理者是否应该随着情况(阶段)的变化而改变风格?

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